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We hope you love what you ordered from NAYALI. But in case you don't—perhaps it's a little too big, or the style just isn't you—no sweat! We want you to be completely satisfied with your purchase. Please read our Return Policy for guidelines on how to make a return. All returns must be unwashed, unworn, unused and in their original condition and packaging, with receipt and tags attached. We'll send you a new size, color, or style, or issue you a quick refund.

Quality is our number one value. It's in our DNA. Quality shows up in our people, our conversations and of course, our product. If our product doesn't perform for you, we'll take it back.

To start a return or exchange:
Please send an email to accounts@nayali.la and we will process your return or exchange as soon as we receive and inspect your eligible items. Customer is responsible for return shipping costs.

  • Swimwear should be tried on over underwear for sanitary reasons.
  • You have up to 14 business days from the date you received your order to return items purchased online from nayali.la.
  • All merchandise must be unwashed and unworn with the original hangtags attached and in the original packaging.
  • All garments are subject to inspection.
  • Returns are free.
  • If you purchased your items at an event benefiting a charitable organization, we can exchange for you within 14 days of the event, and we will refund the item less the dollar amount we donated to the organization.
  • Items purchased at Trunk Shows, Pop-Ups, or Samples Sales, or Online Flash Sales are FINAL SALE.


International customers are responsible for return shipping and shipping fees (including taxes and duties).  Once we receive your return, we will process your refund for all eligible, inspected and approved items.

Ship all eligible item(s) to:
Returns Department
4265 Kingsview Rd. Moorpark, CA 93021


Please note all products bought at Pop-Ups Sales, or Online Flash Sales are considered FINAL SALE. No exchanges or returns.