SHIPPING & RETURNS
Quality is our number one value. It's in our DNA. Quality shows up in our people, our conversations and of course, our product. If our product doesn't perform for you, we'll take it back.
Please send an email to firstname.lastname@example.org or give us a call (310) 363-7836 and we will process your return or exchange as soon as we receive and inspect your eligible items. Customer is responsible for return shipping costs.
- Swimwear should be tried on over underwear for sanitary reasons.
- You have up to 14 business days from the date you received your order to return items purchased online from nayali.la.
- All merchandise must be unwashed and unworn with the original hangtags attached and in the original packaging.
- All garments are subject to inspection.
- Returns are free.
- If you purchased your items at an event benefiting a charitable organization, we can exchange for you within 14 days of the event, and we will refund the item less the dollar amount we donated to the organization.
- Items purchased at Trunk Shows, Pop-Ups, or Samples Sales, or Online Flash Sales are FINAL SALE.
International customers are responsible for return shipping and shipping fees (including taxes and duties). Once we receive your return, we will process your refund for all eligible, inspected and approved items.
Ship all eligible item(s) to:
1212 5th Street
Santa Monica, CA 90401
Please note all products bought at Pop-Ups Sales, or Online Flash Sales are considered FINAL SALE. No exchanges or returns.